Get the Most Out of Your Apple Device with Apple Device Support Course

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Apple Device Support Course Overview

Apple Device Support is a course designed to teach users how to use their iDevices in a secure and efficient manner. The course provides a comprehensive overview of Apple’s operating system, setting up and using iDevices, troubleshooting and maintenance, network access, using iCloud, Apple file sharing features, security features, and more. It also covers how to set up the various controls and restrictions that can be used to manage users and devices. The course is designed to help users understand their iDevices, maximize their utility and safety, and enable more productive use of their devices. By the end of the class, students will be able to utilize their Apple devices effectively and securely.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.


The 1-on-1 Advantage

Get 1on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Introduction
  • Details are not available.
  • Setting Up and Restoring iPhone or iPad
  • Managing Network and Sharing on iPhone or iPad
  • Managing Apps on iPhone or iPad
  • Managing Privacy and Security on iPhone or iPad
  • Using Diagnostics on iPhone or iPad
  • Setting Up and Restoring Mac
  • Managing Network and Sharing on Mac
  • Managing Privacy and Security on Mac
  • Using Diagnostics on Mac
Live Online Training (Duration : 24 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Date On Request
Course Prerequisites

1. Knowledge of Mac OS X
2. Understanding of computer networking
3. Experience with Apple hardware and software products
4. Good communication skills
5. Understanding of troubleshooting techniques and problem-solving skills
6. Basic knowledge of computers and mobile devices

Target Audience

The target audience for Apple Device Support training would be any individual who is looking to improve their technical support skills
This can include technicians who are responsible for maintaining and troubleshooting Apple products and devices, IT professionals who use Apple in professional settings, and consumers looking to extend the longevity of their Apple investments
The training would be beneficial to new users of Apple devices, those who have recently switched to the Apple eco-system, and those who need to upgrade their current knowledge and expertise
Those who have a keen eye for detail in troubleshooting and resolving technical issues, as well as those who are intrigued by the latest and innovative developments in the Apple industry will get the most benefit from this training

Learning Objectives of Apple Device Support

1. Develop a proficient understanding of key features of the Apple device range.
2. Acquire the technical know-how to maintain, troubleshoot and diagnose issues with Apple hardware and software.
3. Learn how to use various Apple tools to provide professional technical support.
4. Enhance customer service skills required to provide excellent customer service when helping customers with their Apple devices.
5. Improve problem solving and communication skills when helping customers.
6. Learn how to provide remote support for Apple device hardware and software.
7. Understand Apple device configurations and set up.
8. Grasp best practices for maintaining and administering Apple devices.
9. Get an insight into iOS, macOS, iCloud and other Apple product ecosystems.
10. Develop the ability to manage, analyse and report feedback from customers.


You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, we do offer corporate training More details
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes, course requiring practical include hands-on labs.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
Yes, we do.
Yes, we also offer weekend classes.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Yes you can request your customer experience manager for the same.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Testing Via Qubits
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.
Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)