BCS Foundation Certificate in User Experience Course Overview

The BCS Foundation Certificate in User Experience (UX) course is ideal for anyone who wants to gain a comprehensive understanding of user experience design and principles. The course covers topics such as usability and accessibility principles; personas and scenarios; user centered design and usability testing; design patterns and principles; and usability standards. It also covers topics related to the field of interaction design, such as interaction design theory, user research methods and information architectures.
This course is aimed at people with a basic understanding of user experience design. It can equip professionals with the knowledge and tools necessary to create user-focused products and services, whether through digital or traditional means. It is also ideal for beginners wanting to understand the fundamentals of user experience design and how to apply them in practice. With the knowledge gained from this course, a UX Designer can begin to create stores, apps and other user-focused experiences.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

The 1-on-1 Advantage


Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

You will learn:

Module 1: Guiding Principles – (5%, K2)
  • Articulate the importance of taking the users’ perspective. (K2)
  • Paraphrase the key principles of user centred design. (K2)
  • Recall ISO9241 as an important standard in the field of usability. (K1)
  • Have an understanding of different user perspectives and goals for using a system (K2)
  • Recall the difference between usability and user experience. (K1)
  • Recall the difference between usability and user acceptance testing. (K1)
  • Summarise the benefits of inclusive design. (K2)
  • State the components of the context of use. (K1)
  • Identify the potential users of the system. (K2)
  • Plan site visits to end users to understand the context of use. (K3)
  • Recognise good and poor questions to ask in user interviews. (K2)
  • Describe the kinds of data that should be collected during a site visit to users. (K2)
  • Interpret the data from a site visit in ways that can be used to develop a shared knowledge of the context of use. (K3)
  • State the difference between observation and interpretation. (K1)
  • List discount usability research techniques that can be used to understand the context of use, such as diary studies. (K1)
  • State the key principles of contextual inquiry. (K1)
  • Define affinity programming. (K1)
  • Choose the appropriate research method to understand the context of use. (K3)
  • Demonstrate the difference between opinion-based and behaviour based research methods. (K3)
  • Recognise that requirements gathering and conceptual design should be truly inclusive. (K1)
  • Illustrate the specific users of the system. (K3)
  • Write descriptions of users that can be used for design. (K3)
  • Explain the rationale for focussing on user needs. (K2)
  • Interpret key user needs. (K3)
  • Explain that including too many choices in a user interface increases the cognitive load on users. (K2)
  • State the elements of a user story. (K1)
  • Define usability. (K1).
  • Illustrate how the definition of usability can be used to construct measures of usability. (K3)
  • Demonstrate how to choose between good and poor design ideas by using behavioural data. (K3)
  • Illustrate the role design experiments play in validated learning. (K3)
  • Identify the strengths and weaknesses of multivariate testing as a method for choosing between design alternatives. (K2)
  • Explain the value of iterative design. (K2)
  • Recall that good and bad user experiences have an emotional reaction on users. (K1)
  • Recognise the way information flows between a person and a product or service. (K2)
  • Choose appropriate schemes for classifying and organising information. (K3)
  • Organise, structure and label content, functions and features. (K3)
  • Describe the steps in carrying out an open and a closed card sort. (K2)
  • Compare and contrast an implementation model, a mental model and a conceptual model. (K2)
  • State the concept of affordance. (K1)
  • Describe different user interface design patterns. (K2)
  • Choose the correct interactive control in a user interface design. (K3)
  • Describe how the choice of user interface control has an impact on the time it takes users to achieve their goals. (K2)
  • Define the concept of progressive disclosure. (K1)
  • State the difference between interaction design and information architecture. (K1)
  • Explain why user interface consistency is an important design principle. (K2)
  • State the importance of focussing on the user’s tasks when designing the flow of a user interface. (K1)
  • List fundamental principles of visual design. (K1)
  • Identify good and poor page layouts. (K2)
  • Define eye tracking as a research methodology and recall key insights from eye tracking research. (K1)
  • Describe the advantages and disadvantages of using metaphorical representations in visual design. (K2)
  • Choose between different types of prototype, for example paper and electronic, and recall the merits of each. (K3)
  • Recognise the appropriate type of prototype for the phase of design. (K2)
  • Describe the differences between prototypes and sketches. (K2)
  • Recognise the importance of identifying multiple different design solutions before deciding on a specific design solution. (K2)
  • Sketch paper prototypes. (K3)
  • Recall Nielsen’s Usability Heuristics and have an awareness of other usability principles. (K1) 9.2 State the different
  • State the different kinds of usability evaluation. (K1)
  • Plan usability evaluations to test design hypotheses. (K3)
  • Record the data from usability evaluations. (K1)
  • Interpret the data from usability tests to distinguish high and low severity usability problems. (K3)
  • Moderate a usability test. (K3)
  • State the difference between a usability inspection and a usability test. (K1)
  • Choose between good and poor tasks for a usability test. (K3)
  • State the difference between observation and interpretation. (K1)
  • Identify W3C’s Web Content Accessibility Guidelines as an important standard in the field of web accessibility. (K1)
Live Online Training (Duration : 24 Hours) 2150 + If you accept merging of other students. Per Participant
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Date On Request
Course Prerequisites

• Basic knowledge of computer application, web fundamentals, and design
• Basic knowledge of HTML, CSS, and JavaScript
• Basic understanding of UX principles and frameworks
• Understanding of learning technologies such as Moodle or Blackboard
• Ability to read and interpret US standards
• Working on a Mac or PC depending on the course
• Comfortable navigating Windows or Mac OS based computer systems (no prior experience required)

Target Audience

The BCS Foundation Certificate in User Experience training is ideal for anyone working in digital disciplines such as user experience, interaction design, web design/development, information architecture and anyone who wants to gain fundamental knowledge in better understanding user needs and behavior in the digital world
The user experience course is also relevant to professionals working in marketing, sales, customer service and education
Managers, product owners, architects, IT professionals, researchers and communication specialists would also benefit from this certification
The target audience for this training program include individuals from various sectors and industries, from novices to experienced professionals
It is highly suitable for those interested in deepening their understanding of the fundamentals of user experience, and for those looking to develop their practical skills in the respective digital discipline

Learning Objectives of BCS Foundation Certificate in User Experience

The BCS Foundation Certificate in User Experience Training aspires to equip learners with the essential knowledge for creating user-friendly designs. This certification introduces key UX concepts, research methods, and processes. The course aims to provide learners with the opportunity to develop and implement effective user experience principles. Upon completing the training, participants will be able to identify user goals and tasks, produce personas and scenarios, define the overall design pattern, test usability, and present designs. Additionally, the course is designed to give an in-depth understanding of user-centric design and user feedback gathering. The course also assists learners in refining and validating their user experience ideas and concepts, before launching them into the market. At the conclusion of the training, participants will be well-prepared to better understand the requirements of customers and improve overall user experience.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Feedback
United States
A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up.
Nick Barker
United States
A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done.
Robin Johnson
United States
A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig.
Shivani Prasad
United States
A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding.
United States
A1. The trainer was very knowledgeable and well prepared about the presentation/training subject, with a positive attitude towards students and making every effort in answering questions during the training session. Top-notch service!
United States
A1. Exceptional... recommend to everyone!
Shyam Vaddakapett
United States
A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon.
Gilles Chirlias
United States
A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500.
Abdulrahman Saad Alshahrani
United States
A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager.
United States

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1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
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