Flexible Dates
Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.4-Hour Sessions
Training never been so convenient- attend training sessions 4-hour long for easy learning.Destination Training
Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.Student Name | Feedback |
---|---|
Tony Williams
United States |
A2. The quality of the trainer sets Koenig apart. Ridhima is a top-notch trainer. |
John Mathias
United States |
A1. The Trainer, Bharat Nainani was great. I would say he is got good communication skills and delivers his lecture with a great deal of patience. I haven't seen him physically, but I could infer he's got an appreciable sense of humour too. |
Ans - No, the published fee includes all applicable taxes.
Dynamics 365 combines CRM and ERP solutions and provides tools to create and maintain clients and reduce the effort and time usually taken to find the appropriate information for your team.
Microsoft Dynamics 365 (CRM) is a Customer Relationship Management software package that focuses on sales, marketing and service sectors.
Yes, CRM is one of the five pillars of ERP, the other four being financial accounting, distribution or supply chain management, manufacturing and human resources or payroll management.
Enterprise Resource Planning (ERP) is a software that manages your business processes and integrates a business’s financials, supply chain, operations, reporting, manufacturing and human resource tasks.
Some examples of CRM include?
Though CRM and ERP are similar in many ways, they have some differences too. The difference lies in the way both create profits. While ERP helps organizations reduce costs and overheads by making processes more efficient, CRM increases profits by generating greater sales volume. Thus, while ERP focusses on businesses, CRM focusses on customers.
As per Microsoft, the approximate numbers are:
Microsoft Dynamics AX is an ERP solution for midsize to large enterprises. Microsoft Dynamics AX offers functionalities for domains such as inventory control, warehouse management, transportation management, demand and supply chain planning, material requirements planning, production management, quality assurance, product lifecycle management, asset management, and business intelligence. The solution can either be implemented on-premises or hosted in the cloud.
The most popular CRM software as per need are:
There are three main types of CRM, namely:
Microsoft Dynamics is a combination of CRM and ERP software applications along with small and medium business solutions. Microsoft Dynamics can also be used with other Microsoft applications like SharePoint, Yammer, Office 365, Azure and Outlook and aides industries such as retail, service, manufacturing and financial services.
There are three main components of a CRM system:
CRM is a system that runs tasks and processes that include collating customer data in a centralized database. The major functions of CRM include: