IT Service Management (ITSM) Training & Certification Courses

Overview


IT Service Management (ITSM) technology refers to the processes and systems used by IT organizations to manage and deliver high-quality services to customers. ITSM courses cover the principles and best practices of ITSM, including incident management, problem management, change management, and service level management.

The ITSM certification courses provide hands-on experience in implementing and managing ITSM processes and systems, as well as the skills to effectively analyse and optimize IT service delivery. Graduates of ITSM training and certification courses will have a deep understanding of ITSM technology and the ability to lead organizations in delivering high-quality IT services.

The 1-on-1 Advantage
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Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option
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4-Hour Sessions

Destination Training
(Dubai/London/Sydney
New York/Delhi/Goa
Singapore)

Flexi
(On Demand Videos)

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Sr NoCourses/CertificationsCourse ContentsDurationFee*
E: Exam Included.
† 1-on-1 training (private class) – convenient start time, flexible timings.

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Prerequisites for IT Service Management (ITSM) Courses

Prerequisites for ITSM courses vary, but typically include a basic understanding of IT operations and experience in IT service delivery. Some courses may also require a certain level of education or relevant work experience in IT service management or related fields. Individuals interested in ITSM should have strong analytical and problem-solving skills, as well as a passion for delivering high-quality IT services.

FAQ's

Ans - No, the published fee includes all applicable taxes.

Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
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You can request a refund if you do not wish to enroll in the course.
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Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes. You can access courseware for most vendors.
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Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Dubai, London, Sydney, Singapore, New York, Delhi, Goa, Bangalore.
Yes you can request your customer experience manager for the same.
Yes of course. 100% refund if training not upto your satisfaction.