Gain the Expertise and Credential to Manage Cloud Services With ITIL 4 Specialist: Acquiring & Managing Cloud Services Training

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ITIL 4 Specialist: Acquiring & Managing Cloud Services Course Overview

The ITIL 4 Specialist: Acquiring & Managing Cloud Services course is designed to help IT professionals and leaders understand the technology and processes behind cloud computing. Through this course, learners will gain an understanding of the risks, benefits, and costs associated with acquiring and managing cloud services. In addition, the course will cover the cloud service lifecycle, enabling them to better execute IT governance and ensure that the acquired services meet required service levels. This course is suitable for IT personnel working in the public and private sector. It is also beneficial for executives looking to learn more about cloud computing before making a decision to acquire services.

The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Introduction to Cloud Services
  • Overview of cloud computing and its benefits
  • Understanding the different cloud service models
  • Key concepts and principles related to cloud services
  • Developing a cloud service strategy that aligns with business goals and objectives
  • Defining cloud service requirements and identifying suitable cloud service providers
  • Evaluating the risks and benefits of using cloud services
  • Designing and developing cloud services that meet business and customer requirements
  • Best practices for designing and developing resilient and scalable cloud services
  • Ensuring compliance with relevant regulations and standards
  • Managing the day-to-day operations of cloud services
  • Best practices for monitoring, managing, and optimizing cloud services
  • Ensuring service availability, performance, and security
  • Continuously improving cloud services to meet changing business needs
  • Best practices for identifying and addressing service issues and defects
  • Optimizing service delivery processes and workflows
  • Planning for the transition of cloud services into production
  • Best practices for testing, validating, and verifying cloud services
  • Retiring cloud services when they are no longer needed
Live Online Training (Duration : 24 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1800 + If you accept merging of other students. Per Participant (Include Exam) Incl. Official Course-Book & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1550 (Include Exam) Per Participant Incl. Official Course-Book & excluding VAT/GST
12 - 14 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
03 - 05 Jul
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

ITIL 4 Foundation is a prerequisite to participate in the ITIL 4 Specialist: Acquiring & Managing Cloud Services training. Participants should have an understanding of the ITIL 4 Foundation certification and have an understanding of the IT service management practices, in particular those related to cloud services and the ITIL 4 framework. Knowledge of ITIL 4 concepts such as the service value system, service catalogue, service design, service transition and service operation are strongly recommended. Further knowledge in major general cloud technologies, such as public cloud, private cloud, hybrid cloud, and service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) are beneficial.

Target Audience

This ITIL 4 Specialist: Acquiring & Managing Cloud Services training is ideally suited for IT professionals such as System Administrators, IT Managers, Project Managers, Process Leaders, IT Service Managers, IT Architects, Business Analysts, and IT Consultants
It is also suitable for professionals from other service management-related disciplines who have an interest in gaining ITIL 4 certification and in understanding the concepts of cloud services
This training is especially relevant for those who have an understanding of IT Service Management principles and frameworks—specifically, ITIL 3 and ITIL 4—as well as an awareness of the impact of technology on service delivery
Additionally, this course is beneficial for those who have an interest in acquiring a thorough knowledge of best practices for selecting and managing cloud services

Learning Objectives of ITIL 4 Specialist: Acquiring & Managing Cloud Services

1. Understand the principles, processes and methods of cloud services and ITIL 4.
2. Identify the types of cloud services and how they fit into a service value chain.
3. Describe how to manage a cloud service request.
4. Develop processes, procedures and metrics for a cloud service.
5. Evaluate, select and implement a cloud service.
6. Monitor, measure and improve the cloud service.
7. Understand the potential benefits and risks of cloud services.
8. Establish and maintain relationships with cloud providers.
9. Determine the financial, legal and contractual considerations associated with cloud services.
10. Assess the impact of cloud-based services on customers and stakeholders.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
on Trust Pilot
Student Name Feedback
Carmen Sifres Pellicer
United States
To help understanding the amount of information that is provider , the concepts should be explained and interconnect, not just read the material. It was very easy to get lost
Maria Dolores Montoliu
United States
Yes, I had issues to receive the voucher and access the book and it was fixed quickly once they were informed
Juliet Kwoba-abungu
United States
A1. In my humble opinion, the delivery of the practical training programme in a virtual manner was not the most ideal situation. The Instructor tried his best.


1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Official Course-Book
  • Exam
Yes, Koenig Solutions is a AXELOS Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



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