The ITIL® V3 Foundation course provides an understanding of the basic concepts, structure, and terminology used in ITIL. It covers the five stages of the ITIL Service Lifecycle and the processes and capabilities associated with each. Participants can expect to understand how the different elements of the ITIL framework work together and understand the key concepts related to IT service management. Additionally, the course provides a standardized foundation for further ITIL professional certifications which may be pursued by the individual. The course is supplemented with real-world examples and group activities.
This is a Rare Course and it can be take up to 3 weeks to arrange the training.
Flexible Dates
Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.4-Hour Sessions
Training never been so convenient- attend training sessions 4-hour long for easy learning.Destination Training
Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.Live Online Training (Duration : 24 Hours) 1500 (Include Exam) Per Participant & excluding VAT/GST | |||
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There are no prerequisites for ITIL® V3 Foundation Training. However, familiarity with IT concepts and processes is recommended.
The ITIL® V3 Foundation training is designed for anyone with an interest in IT service management, and focuses on understanding how to effectively manage the delivery and support of IT services. This course is ideal for IT service professionals at all levels, such as those in management, quality assurance, operations and help desk roles, as well as individual users of IT services. ITIL® V3 Foundation training is also beneficial to professionals in industries outside IT such as finance and healthcare, as it helps individuals to understand and provide better quality services. Additionally, businesses and organizations that integrate ITIL® V3 into their existing workflows can experience improved quality of service and operational performance.
ITIL V3 Foundation training provides the technical knowledge and practical understanding necessary to implement ITIL best practices in any organisation. Participants gain an understanding of how ITIL service management processes are applied in an IT service environment. The course covers topics such as IT processes, service delivery, service support, and service level management, and emphasizes the importance of IT services aligned to the needs of customers. Objectives also include understanding the essential facts of service management and the 8 core ITIL service management processes.
ITIL V3 Foundation training is designed to help participants understand the ideas, concepts, and roles associated with the ITIL framework, as well as best practices used in IT Service Management. Individuals who complete the training should have a strong understanding of the concept of service and its importance to the success of any IT organization. Additionally, participants should be able to effectively apply their ITIL knowledge to achieve improved service quality and cost reduction in an IT service environment.