Exam MB-220 Microsoft Dynamics 365 Marketing Certification Training Course

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MB-220T00: Microsoft Dynamics 365 Marketing Course Overview

Microsoft Dynamics 365 is a globally accepted cloud business application platform that offers organizations a cross between an ERP (enterprise resource planning system) and a CRM (customer relationship management system). This allows businesses to optimize internal activities while creating a unified point of contact for different departments within an organization.

Microsoft Dynamics 365 is used by over 15,000 companies across the globe and is seeing an almost 200% increase in users annually. These users span across different industries and are organizations operating at different scales.

Marketing efforts are a key revenue driver that cannot be underestimated by businesses across the world. Having a marketing professional with a firm understanding of how to use Microsoft Dynamics 365 allows businesses to take marketing efficiency to the next level. Professionals looking to showcase their ability to elevate an organization's marketing effectiveness using Microsoft Dynamics 365 must sit this course. Check out the dates below to enrol in this Microsoft Dynamics 365 for Marketing course today

The 1-on-1 Advantage


Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

You will learn:

Module 1: Marketing Application Configuration
  • Configure advanced settings
  • Manage marketing content and templates
  • Manage LinkedIn and Power BI integrations
  • Create and manage leads
  • Assess sales readiness
  • Create marketing forms
  • Create marketing pages
  • Manage internet marketing
  • Create and manage segments
  • Create and manage subscription centers
  • Double opt-in
  • Create Email Message
  • Create customer journeys
  • Marketing insights
  • Customer insights
  • Marketing execution insights
  • Lead management insights
  • Internet marketing insights
  • Manage event planning
  • Manage event execution
  • Create surveys
  • Review event and survey results
Live Online Training (Duration : 32 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1850 + If you accept merging of other students. Incl. Official Courseware
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1600 Per Participant Incl. Official Courseware
27 Mar - 05 Apr GTR
09:00 AM - 01:00 PM CST
(4 Hours/Day)
03 - 06 Apr
09:00 AM - 05:00 PM CST
(8 Hours/Day)
01 - 04 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

In order to sit this Microsoft Dynamics 365 Marketing course, it is strongly recommended that participants have prior knowledge of the Microsoft Dynamics 365 platform along with a strong foundational understanding of marketing principles.

It is also encouraged, but not mandatory, for professionals to have experience with Power Platform, especially in model-driven applications.

The Microsoft Dynamics 365 Marketing training course is designed for individuals looking for information about the marketing application configuration which are critical to drive business growth and development.

Information and concepts in this course help professionals dive into lead management, marketing forms, marketing pages, segmentation and email marketing. These components come together to offer students an interactive learning experience that allows them to craft interactive customer journeys. This also includes event and survey configuration.

Key Features of MB-220: Microsoft Dynamics 365 Marketing Certification Training Course

  • 4-day Instructor-led Microsoft Dynamics 365 Marketing Training
  • Get free access to 1-hour Microsoft Dynamics 365 Marketing course preview to better prepare for the training
  • Accredited Microsoft Dynamics 365 Marketing course material prepared by SMEs
  • Expert Microsoft Dynamics 365 Marketing instructors across the globe
  • Get hands-on experience through Microsoft Dynamics 365 Marketing lab sessions
  • Widely acknowledged Microsoft Dynamics 365 Marketing Course Completion certificate provided
  • Microsoft Dynamics 365 Marketing training provided across 100+ locations globally

Who can take up Microsoft Dynamics 365 Marketing Training?

Individuals who can take up Microsoft Dynamics 365 Marketing online training include, but are not limited to:

  • IT Professionals
  • Marketing Professionals
  • Marketing Managers
  • Advertisement Professionals
  • Application Managers
  • Sales Professionals
  • Key Users
  • Support Engineers
  • Consultants
  • Microsoft Dynamics 365 Users
  • Professionals who set up and maintain the Dynamics 365 application
  • Professionals looking to gain a thorough understanding of the Microsoft Dynamics 365 Marketing tool
  • Candidates who are looking to sit for the Microsoft Dynamics 365 Marketing MB-220 certification exam

Learning Objectives of Microsoft Dynamics 365 Marketing Training

This MB-220 online course consists of eight modules;

  • Configuring Dynamics 365 Marketing
  • Managing customers in Dynamics 365 Marketing
  • Managing Marketing forms and pages
  • Managing segments and subscription centers
  • Managing emails and journeys in Dynamics 365
  • Managing events
  • Creating surveys with Dynamics 365 Customer Voice
  • Analyzing insights in Dynamics 365 Marketing

Participants must complete labs spread across the training. These practical labs encourage learners to practically demonstrate the skills taught over the course for a more realistic understanding of the subject matter. Upon completion of this Microsoft Dynamics 365 Marketing online course, candidates are equipped with the following skills;

  • Configuring advanced settings
  • Managing marketing content, templates and integrations
  • Creating and managing leads
  • Designing and creating marketing forms and pages
  • Creating and managing marketing segments
  • Setting up and launching customer journeys
  • Creating and managing events
  • Distributing and analyzing surveys

Benefits of taking up Microsoft Dynamics 365 Marketing Training

  • With the wide range of application marketing that Microsoft Dynamics 365 has, certified professionals can secure job opportunities anywhere across the globe.
  • Microsoft is a world renowned industry leader. Certificate holders are guaranteed to find better placement opportunities, better starting salaries, better job benefits, better career advancement opportunities and more desirable responsibilities in comparison to non-certified professionals applying for similar positions.
  • In order to further validate your capabilities, Microsoft offers an examination with a focus on the Marketing capabilities of Microsoft Dynamics 365.
  • Upon completion of both the certificate course and examination, students can apply for consultant positions for Microsoft Dynamics 365 and earn upwards of USD 117,946 annually.

MB-220 Exam Format

Successfully completing the training program allows students to sit the Microsoft Dynamics 365 for Marketing (MB 220) examination. This exam tests the following skills;

  • Configuration of marketing applications (20-25%)
  • Management of segments and lists (10-15%)
  • Creation and management of marketing forms and pages (10-15%)
  • Management of leads, contacts and accounts (5-10%)
  • Creation and management of marketing email messages (5-10%)
  • Management of customer journeys (10-15%)
  • Management of events and webinars (10-15%)
  • Configuration of Dynamics 365 Customer Voice (10-15%)

Exam Code MB 220
Exam Name Microsoft Dynamics 365 for Marketing
Exam Type Multiple-choice and Multiple Response Questions
MB 220 Exam Cost USD 165
Total Questions 40-60 Questions
Exam Duration 120 Minutes
Passing Score 700 on a scale of 1-1000
Languages English, Japanese, Chinese (simplified), Korean, and more


Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Feedback
United States
A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up.
Nick Barker
United States
A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done.
Robin Johnson
United States
A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig.
Shivani Prasad
United States
A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding.
United States
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United States
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Shyam Vaddakapett
United States
A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon.
Gilles Chirlias
United States
A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500.
Abdulrahman Saad Alshahrani
United States
A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager.
United States

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1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
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  • Remote Labs
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No, it is not included.

This Microsoft Dynamics 365 for Marketing course is best suited for IT and marketing professionals looking to leverage the Marketing aspects of the Microsoft Dynamics 365 system for business success.

The cost of this Microsoft Dynamics 365 for Marketing course depends on the location of the candidate and the method of learning. There are free self-paced learning paths available on the Microsoft website. However, it is best if an individual is part of instructor-led training, where the trainer showcases how to use the tool to its fullest potential through labs and real-world exercises. At Koenig Solutions, the cost of this Microsoft Dynamics 365 for Marketing training is USD 1050 for 1-to-1 training and USD 500 for group training.

The cost of this MB 220 exam sits at USD 165. However, this cost will fluctuate depending on the location of the participant and can be taken at any Pearson Vue test center either in person or through web proctored mode.

The duration of this Microsoft Dynamics 365 for Marketing online course is four days.

This Microsoft Dynamics 365 for Marketing course is not beginner-friendly and is aimed at intermediate-level professionals with certain experience on the Microsoft Dynamics platform.

Participants who enrol for the Microsoft Dynamics 365 for Marketing certification training will get:

  • A copy of the Microsoft Dynamics 365 for Marketing course material
  • Microsoft Dynamics 365 for Marketing MB 220 Sample Papers
  • Dynamics 365 exercises developed by an expert trainer
  • Microsoft Dynamics 365 for Marketing course completion certificate from an Authorized Microsoft Gold Partner

Yes, Koenig Solutions is an accredited Microsoft Gold Partner Training Partner to deliver Microsoft Dynamics 365 for Marketing Certification Training worldwide.

You can take up this Microsoft Dynamics 365 for Marketing certification training course in multiple delivery modes that include:

  • Instructor-led classroom training
  • Instructor-led Live online training
  • 1-on-1 training
  • Fly-me-a-Trainer
  • Corporate/on-site training

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

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