Microsoft Office 365 Administration and Troubleshooting Training Course

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10997-D Office 365 Administration and Troubleshooting Course Overview

Managing the multiple systems and technologies used by an organization can get hectic to stay on top of. However, businesses must stay vigilant. Any issues or administrative requirements must be addressed as they arise to keep day to day activities of the organization running smoothly. In this regard, Office 365 Administration and Troubleshooting training aid both professionals and enterprises in thoroughly managing Office 365 services across various domains.

Completing this Office 365 Administration and Troubleshooting course allows professionals to walk out with a Microsoft certification that opens doors to better opportunities across the globe. Check out the dates below to enroll in this Office 365 Administration and Troubleshooting course today.

The 1-on-1 Advantage

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Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option
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4-Hour Sessions

You will learn:

Module 1: Office 365 services
  • Overview of the Office 365 services
  • Overview of Microsoft 365 and Office 365 licensing
  • Microsoft 365 tenant configuration
  • Office 365 clients
  • Setting up a Microsoft 365 lab environment
  • Configuring Office 365 Services
  • Managing Office 365 with the administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Microsoft 365
  • Troubleshooting administration in Office 365
  • Using the Microsoft 365 admin center
  • Administering Office 365 with Windows PowerShell
  • Configuring role-based administration
  • Troubleshooting administrative issues in Office 365
  • Overview of directory synchronization and federation
  • Azure AD Connect management
  • Managing user and group objects in Microsoft 365
  • Troubleshooting objects and directory synchronization in Office 365
  • Configuring Azure AD Connect
  • Administer Office 365 by using the Microsoft 365 admin center and Office 365 services admin centers
  • Administer Office 365 by using Windows PowerShell
  • Managing password policies in Microsoft 365
  • Troubleshooting synchronization issues with user objects in Microsoft 365
  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshooting Exchange Online
  • Overview of Teams
  • Administering and managing Teams
  • Creating and managing teams in Teams
  • Troubleshooting Teams
  • Configuring Teams organization settings
  • Configuring Teams user settings
  • Creating and managing teams
  • Troubleshooting Teams client issues
  • Overview of SharePoint Online management
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online and OneDrive for Business
  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online and OneDrive for Business
  • Overview of Microsoft 365 Apps for enterprise
  • Managing Microsoft 365 Apps for enterprise deployments
  • Troubleshooting Microsoft 365 apps deployments
  • Preparing Microsoft 365 Apps for enterprise installations
  • Managing user-driven Microsoft 365 Apps for enterprise installations
  • Managing centralized Microsoft 365 Apps for enterprise installations
  • Troubleshooting Microsoft 365 Apps for enterprise deployments
  • Overview of compliance features in Office 365
  • Administering information protection in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection
  • Configuring and verifying Azure Information Protection in Office 365
  • Configuring compliance features
  • Configuring email protection
  • Troubleshooting security and compliance
Live Online Training (Duration : 24 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1350 + If you accept merging of other students.
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1200 Per Participant
Online
03 - 05 Apr
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
01 - 03 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

Participants looking to take up Office 365 Administration and Troubleshooting training should have:

  • At least 2 years of experience working with Windows OS and latest Windows Server 2012
  • Minimum 1 year experience in ADDS (Active Directory Domain Services)
  • Minimum 1 year experience in DNS, PKI, and other certificates
  • Should have knowledge of Windows PowerShell, Microsoft Exchange Server, and Skype for Business

This Office 365 Administration and Troubleshooting course target IT professionals that manage the administration, configuration, troubleshooting, and operating of Office 365 services. These include identities, dependencies, requirements, and understanding of supporting technologies.

The Office 365 Administration and Troubleshooting course focus on the skills needed to administer and troubleshoot Office 365 tenants and key services of Office 365. These include Exchange Online, SharePoint Online, and Skype for Business. It also comprehensively covers both the security and compliance features of Office 365.

Key Features of 10997-D Office 365 Administration and Troubleshooting Certification Training Course

  • 3-day Instructor-led Office 365 Administration and Troubleshooting Training
  • Get access to a free 1-hour Office 365 Administration and Troubleshooting course preview to prepare for the actual training
  • Expert Microsoft Office 365 instructors across the globe
  • Accredited Office 365 Administration and Troubleshooting course material prepared by SMEs
  • Get hands-on experience through Microsoft lab sessions
  • Industry-recognized Office 365 Administration and Troubleshooting Course Completion certificate provided
  • Office 365 Administration and Troubleshooting training provided across 100+ locations globally

Who can take up Office 365 Administration and Troubleshooting Training?

Job roles that can take up Office 365 Administration and Troubleshooting training include, but are not limited to:

  • IT Professionals
  • System Administrators
  • Office 365 End Users
  • IT Administrators
  • Windows OS Operators
  • Infrastructure Specialists
  • Professionals looking to understand how to use Office 365 thoroughly in an enterprise
  • Professionals looking clear their 70-346 (Managing Office 365 Identities and Requirements) and/or the 70-347 (Enabling Office 365 Services) examinations

Learning Objectives of Office 365 Administration and Troubleshooting Training

The Office 365 Administration and Troubleshooting course consist of eight modules covering introductory topics such as “Office 365 Services” and more detailed topics including “Administering and troubleshooting Office 365 compliance and security” and “Planning and deploying Microsoft 365 Apps for Enterprise”. Each module includes a lab that allows students to practically demonstrate the skills learned.

  • Describe Office 365 Services
  • Administering Office 365 using the Microsoft 365 admin center and Office 365 services admin centers
  • Administering and troubleshooting compliance and security in Office
  • Administering and troubleshooting SharePoint Online
  • Administering and troubleshooting Teams
  • Planning and deploying Microsoft 365 Apps for enterprise
  • Administering and troubleshooting Exchange Online
  • Administering and troubleshooting directory synchronization and directory objects

Benefits of taking up Office 365 Administration and Troubleshooting Training

  • Getting Microsoft certified is strongly beneficial to both the hiring organization and the professional.
  • The professional is equipped with a certification offered by an organization that is not only a frontrunner within their industry but also almost instantly recognizable globally.
  • This accreditation tells hiring organizations the professional has validated their skillset and is likely able to create a bespoke solution based on business goals and needs.
  • Professionals with the accreditation, they are likely to receive a higher starting salary, enhanced responsibilities, and better all-round packages.
  • The average salary of a Microsoft 365 Administrator is in the range of USD 48,000 to USD 187,000 per annum.

10997-D Office 365 Administration and Troubleshooting Exam Format

Upon successful completion of the course, students are able to sit the 70-346 (Managing Office 365 Identities and Requirements) and/or the 70-347 (Enabling Office 365 Services) examinations. Both exams help professionals fulfill requirements for the MCSA: Office 365 certification.

The examinations are structured as most Microsoft exams are. The examination takes place over 120 minutes and consists of between 45 to 55 questions. Students are required to score a minimum of 700 out of the prospective 1000 points.

The 70-346 examination assesses the abilities to;

  • Manage cloud identities
  • Provision Office 365
  • Implement and Manage Identities using Azure AD connect
  • Monitor and troubleshoot office 365 availability and usage
  • Implement and manage federated identities for SSO
  • Planning and implementing networking and security in Office 365

The 70-347 examination assesses the abilities to;

  • Managing clients and end-user devices
  • Configuring Exchange Online and Skype business online end users
  • Plan for Exchange Online and Skype for business online
  • Configure and Secure office 365 services
  • Provisioning of SharePoint Online site collections

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Feedback
Abu
United States
A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up.
Nick Barker
United States
A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done.
Robin Johnson
United States
A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig.
Shivani Prasad
United States
A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding.
Adam
United States
A1. The trainer was very knowledgeable and well prepared about the presentation/training subject, with a positive attitude towards students and making every effort in answering questions during the training session. Top-notch service!
Suresh
United States
A1. Exceptional... recommend to everyone!
Shyam Vaddakapett
United States
A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon.
Gilles Chirlias
United States
A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500.
Abdulrahman Saad Alshahrani
United States
A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager.
Anonymous
United States
https://www.youtube.com/watch?v=sqC40CFfBYI

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FAQ's


You can request a refund if you do not wish to enroll in the course.
Yes, if we have an office in your city.
Yes, we also offer weekend classes.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, we do offer corporate training More details
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We use the best standards in Internet security. Any data retained is not shared with third parties.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can request your customer experience manager for the same.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Courseware
  • Testing Via Qubits
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
Yes.
No, it is not included.

Yes, a large number of organizations run Microsoft Office 365 to manage word processing, presenting, and team-wide communication; it is imperative to have an in-house professional able to manage this software suite.

To meet this requirement, Microsoft offers the 10997-D Office 365 Administration and Troubleshooting training. This 10997-D course is designed to equip professionals with the skills needed to both cover administration, configuration, operation, and troubleshooting of Microsoft Office 365 services. Moreover, there is a great demand for certified Office 365 Administration and Troubleshooting professionals across industry sectors. Certified Microsoft Office 365 Professionals earn anywhere in the range of USD 53,000 to USD 98,000 per annum.

The intended audience for this 10997-D course are IT professionals and system administrators looking to learn about administration and troubleshooting techniques in Office 365.

The cost of this Office 365 Administration and Troubleshooting course varies based on the training modes and the location of the participant. The average cost of this 10997-D course at Koenig Solutions is USD 750. However, the exam cost for the same remains the same for all at USD 165 worldwide.

The duration of this Office 365 Administration and Troubleshooting course is three days and will be delivered by an expert Microsoft Office 365 instructor with real-world experience across various industry sectors.

While it is not mandated, it is strongly recommended that professionals should have a minimum of three years of experience within their respective fields. This experience would preferably be in the areas of system administration, network administration, and messaging.

Participants who enroll for the 10997-D Office 365 Administration and Troubleshooting certification training will get:

  • A copy of the Office 365 Administration and Troubleshooting course material
  • Microsoft 70-346 and 70-347 Sample Papers
  • Hands-on exercises developed by an expert trainer
  • Office 365 Administration and Troubleshooting course completion certificate from a Microsoft Gold Partner

Yes, Koenig Solutions is a Microsoft Gold Partner to deliver Office 365 Administration and Troubleshooting Certification Training across the globe.

You can take up this Office 365 Administration and Troubleshooting certification training course in multiple delivery modes that include:

  • Instructor-led classroom training
  • Instructor-led Live online training
  • 1-on-1 training
  • Fly-me-a-Trainer
  • Corporate/on-site training

Prices & Payments

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Yes of course.

Travel and Visa

Yes we do after your registration for course.

Food and Beverages

Yes.

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