Terms Of Service

Customer Success Agreement

Your success is our success. Following is the simple understanding between Koenig and customers to help us both succeed.

  • In case a student is not satisfied with the delivery of service, the maximum amount refundable is limited to the course fee. Koenig is not responsible for consequential losses.
  • Refunds or credit notes are claimable upto one year of payment.
  • All classes are recorded for quality and commercial use as Flexi. You can opt out from recording of class on request. Students are provided recording of the class.
  • The 1-on-1 Training option is for scheduling. Additional students may join.

Only for Classroom Training

  • Koenig is not responsible in the case of an accident or injury. Please have the necessary insurance in place.
  • Koenig follows a Bring Your Own Laptop policy. This is both environment and user friendly.

7 Days or Free

  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.